Bankruptcy & Collections Process Training: Maximizing Recoveries and Avoiding Landmines

The world of the delinquent member is never boring and it never stands still.  Much has happened over the last year that directly impacts your Collections Department.  From improving your collections calls to understanding your rights in bankruptcy, this informative and interactive session is sure to have something for you!  It is never too late to sharpen your collections skills and better position your credit union to assist troubled members who want to work with you and maximize the recovery from everyone else. 

But that’s not all!  This often overlooked operational area is at the unfortunate crossroads of member service and compliance risk and this creates the need to be continually looking for ways to improve our performance while limiting risk.   Very few other areas have undergone a greater regulatory transformation than collections.  At the heart of much of the increasing risks are not just regulators and examiners, but the current role played by consumer protection attorneys.  These new players wield the Bankruptcy Code, state consumer protection laws, Fair Credit Reporting Act, Fair Debt Collections Practices Act and threats of UDAAP violations as weapons against Credit Unions. 

Join credit union attorney and collections consultant David Reed as he highlights the latest techniques, tips and trends to maximize your collections function.  The event includes sample checklists, policies and procedures, ample time to answer your questions and group discussion.

Can you afford NOT to attend?

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