Bankruptcy & Collections Process Training

Maximizing Recoveries and Avoiding Landmines

March 10, 2020
League Office
Educational Investment: $249

The world of the delinquent member is never boring and it never stands still.  Much has happened over the last year that directly impacts your Collections Department.  From improving your collections calls to understanding your rights in bankruptcy, this informative and interactive session is sure to have something for you!  It is never too late to sharpen your collections skills and better position your credit union to assist troubled members who want to work with you and maximize the recovery from everyone else. 

But that’s not all!  This often overlooked operational area is at the unfortunate crossroads of member service and compliance risk and this creates the need to be continually looking for ways to improve our performance while limiting risk.   Very few other areas have undergone a greater regulatory transformation than collections.  At the heart of much of the increasing risks are not just regulators and examiners, but the current role played by consumer protection attorneys.  These new players wield the Bankruptcy Code, state consumer protection laws, Fair Credit Reporting Act, Fair Debt Collections Practices Act and threats of UDAAP violations as weapons against Credit Unions. 

Join credit union attorney and collections consultant David Reed as he highlights the latest techniques, tips and trends to maximize your collections function.  The event includes sample checklists, policies and procedures, ample time to answer your questions and group discussion.

Can you afford NOT to attend?

The session will cover:

Perfecting Your Collections Process

  • Perfecting Your Collections Call
  • Real Estate Collections and Modifications
  • Latest Skip Tracing Tools and Techniques
  • Effectively Utilizing Collections Agencies and Law Firms

Avoiding Common Collections Landmines

  • Current Litigation and Enforcement Trends
  • Important CFPB Collections Actions
  • Understanding the Difference between a False Threat and a Real Promise
  • Conducting a Risk Based Collections Audit
  • UDAAP and TCPA: Letters that You Need to Fear

Fine Tuning Your Bankruptcy Process

  • Avoiding Inadvertent Violations of the Automatic Stay (BONUS:  BK Tips for Your Front Line)
  • Perfecting Your Proof of Claims
  • Recent Bankruptcy Litigation Trends
  • Maximizing Reaffirmation Opportunities (BONUS: ID Sheet for Reaff Opportunities)
  • Finding and Recovering Bankruptcy Fraud (BONUS: Top 10 Tips for Recognizing BK Fraud)


About the Speaker:  David Reed

David Reed’s training philosophy is centered on the member service approach to effective collections.   In his 25 plus years of law practice he has been a bankruptcy and collections attorney for debtors AND credit unions.   When he “saw the light”, he went to work for a credit union and became a collections manager AND then general counsel!   He may be the only attorney training credit unions today who has seen collections and bankruptcy from both the members’ and credit unions’ perspectives.  

Attorney, author, consultant and nationally recognized speaker, David A. Reed is a partner in the law firm of Reed and Jolly, PLLC.  Through Reed and Jolly, Mr. Reed provides guidance to credit unions concerning a variety of matters including the establishment and revision of credit union policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters and corporate governance.  His engaging speaking style has garnered him status as a regular lecturer nationwide on topics such as regulatory compliance, consumer lending, bankruptcy and collections. 

A former trial attorney and Vice President and General Counsel of a large credit union, Mr. Reed is particularly noted as an expert in the areas of credit union operations, bankruptcy and collections.  He has been selected to train NCUA Field Examination and Audit Staff on numerous issues including ID Theft Red Flags, S.A.F.E Act, Third Party Contract Management and Bankruptcy matters.  He has also served as editor of several industry manuals including Collections Manual for Credit Unions.


Registration Information




Business casual. No jeans, shorts or tennis shoes. Remember to bring a sweater or jacket as comfort levels vary.

Cancellation Policy:
Refunds will be issued until seven days prior to the event date less $50 administration fee per person. Substitutions are accepted at any time. All cancellations or substitutions must be submitted in writing.

Contact Information:
For more information, please contact Eileen Burden at (502) 855-8201 or email [email protected].