Career Opportunities

The League assists credit unions in finding qualified job applicants for their open positions, and assists individuals seeking to further their credit union careers, thereby strengthening professionalism within the movement.  The League bears no responsibility for the availability of positions posted nor does it play any role in the hiring of these positions (unless the position is with the League). Applicants are advised to contact the credit union directly. 

Opportunities in Kentucky:

Financial Account Manager - Signet Federal Credit Union
Human Resources Administrator - Class Act Federal CU
Interactive MSR - Park Community CU
Loan Officer - Chemco Federal Credit Union
Loan Servicing Manager - Service One Credit Union
Member Relations Officer (UofL Branch) - Class Act Federal CU
Member Service Rep - KEMBA Louisville CU
Member Service Rep (TELLER) - Park Community Credit Union
Member Services Rep II/Loan Officer - Brown Forman Employees' CU
Member Service Specialist (Experienced Teller) - Service One Credit Union
Part-Time Teller - KIT Federal Credit Union

Opportunities Nationwide:

Executive Opportunities

Financial Account Manager - Signet Federal CU

Signet Federal Credit Union, with over $250 million in assets, is currently in search of a Financial Account Manager.  Signet is located in beautiful Western KY, twenty minutes from KY Lake in Paducah, KY.  You will be reporting directly to the President, experience in areas of overseeing asset liability management, financial forecasting & reporting, risk management, the NCUA call report and budgeting would be helpful.  The ideal candidate could have board relations experience.  Will assume the responsibilities for ensuring that reports, accounts, systems, polices, and practices adhere to generally accepted accounting principles (GAAP).   Bachelor’s degree in accounting or finance is required, and at least two years of experience managing fiscal operations for a credit union.

To apply, please visit: 

https://www.signetfcu.com/employment-application/

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Human Resources Administrator - Class Act Federal CU

Class Act FCU is seeking a qualified candidate for a Human Resources Administrator.

Role: Administer all human resources functions in conformance with established Credit Union policies and procedures. This includes payroll processing, benefits administration, personnel record keeping, Compease/Performance Pro Systems Administrator, and recruitment efforts. Benefit programs include: Defined Benefit and 401(k) Retirement Plans, medical/dental insurance, short and long-term disability, FMLA, COBRA, life insurance, workers’ compensation, etc. Act as liaison between employee and insurance providers to resolve benefit related matters and ensure effective utilization of plans and positive employee relations. Ensure plans are administered in accordance with federal and state regulations and plan provisions are followed. Perform other HR generalist duties as needed.

Major Duties and Responsibilities:

• Administer health and welfare plans including enrollments and terminations. Process required documents through payroll and insurance providers to ensure accurate record keeping and proper deductions. Monitor and track all Cobra, FMLA, disability, and workers’ compensation in accordance with federal and state regulations.
• Prepare and process payroll data bi-weekly, review time records, submit payroll information to ADP, and post payroll to employee accounts. Prepare payroll vouchers for Accounting, record and track PTO hours, maintain performance evaluations, employee changes, salary increases, etc. on the Compease/Performance Pro System and hard-copy file management.
• Perform recruitment activities, job postings, pre-screenings, interviews, and evaluate candidates for select positions. Conduct pre-employment screenings such as criminal background, bondability, and credit investigations.
• Conduct new employee orientations to ensure employees gain an understanding ofbenefit plans and enrollment provisions. Counsel employees on plan provisions so individuals can make informed benefit decisions.
• Provide regular communications to employees of benefit programs, counsel
• employees as questions arise, and resolve employee issues related to health and welfare plans as needed. Act as liaison with various insurance carriers and foster effective relationships with client representatives. Keep management advised of potential problem areas and recommend/implement solutions as appropriate.
• Process monthly billings from insurance providers. Review billings for accuracy, codes and advances for payment. Resolve discrepancies with carriers, payroll and company as needed. Complete reports for management as requested.
• Manage annual open enrollment period of each year. Arrange for distribution of materials from carriers, assist with communicating changes to employees and arrange for on-site presentation by providers, process employee election/changes within deadlines.
• Ensure compliance with all federal, state and local employment laws. Stay abreast of ERISA, COBRA, HIPAA, and FMLA compliance issues.

Knowledge and Skills:

• Experience: Minimum five (5) years Human Resources experience.
• Education: Bachelor’s degree in Human Resources, Business or related field. Professional certification PHR and SHRM-CP preferred.
• Interpersonal Skills: Confidentiality is a must. A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
• Other Skills: Requires excellent organizational skills; neatness in appearance; punctuality; and dependability. Initiative and ability to handle numerous assignments concurrently. Must have basic understanding of operating a computer and software applications. Proficient in Microsoft Applications (Outlook, Word, Excel, PowerPoint). Ability to compute rates, ratios and percentages. Attention to detail and ability to maintain accuracy. Must be Bondable.

If interested, please send a resume to [email protected] or apply online at www.louisvilleworks.com EOE

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Interactive MSR - Park Community CU

Do you have a face and a voice that should be on camera?!  Then the newest Interactive Teller technology will be perfect for you!  Assist members with financial transactions at a variety of locations through a video screen.  Focus remains on member interaction, accuracy with no actual cash handling.  Park Community Credit Union currently has FT and PT openings.  Schedules vary.  PT schedules are perfect for students! Please apply online at www.parkcommunity.comor send resume to [email protected].  EOE

Loan Officer - Chemco Federal Credit Union

Chemco Federal Credit Union is looking for a loan officer who is prepared to make a difference in the lives of members. 

Responsibilities:

Develops loan applications by evaluating applicant information and documentation.

Primary Job Duties:

• Evaluates loan applications and documentation.
• Helps members by answering questions; responding to requests.
• Maintains member confidence by keeping loan information confidential.
• Accomplishes credit union mission by completing related results as needed.

Skills and Qualification:

• 2-5 years of credit union (or banking) experience required.
• 2 years of college preferred but not required.
• Excellent communications and member service skills
• Strong attention to detail and a mind for numbers

If interested, please send your resume to [email protected].  EOE

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Loan Servicing Manager - Service One Credit Union

TITLE: Loan Servicing Manager

REPORTS TO:  VP/Chief Credit Officer

SUPERVISES:  Asset Protection Specialist, Senior Asset Protection Specialist, Loan Servicing Specialist

Position Summary

This position is responsible for managing, leading and directing all aspects of loan post-closing functions including consumer, commercial, participation and mortgage loan servicing and collections.  Supports the marketing and promotional efforts of the Credit Union and works with Executive Management to develop and achieve growth and service goals.  Responsible for creating a climate that delivers an exceptional experience for both members and associates.  Supports and promotes the Credit Union’s Vision, Mission and Core Values. 

Primary Responsibilities

• Responsible for selecting, training, coaching, motivating and developing the loan servicing/loan collections staff. 
• Provides leadership to staff through effective delegation and communication.  Responsible for building a cohesive team and fostering positive open communication with team members. 
• Works with associates to establish individual performance goals and effectively communicates department goals and objectives. 
• Ensures that individual and department goals and objective are met or exceeded. 
• Reviews and approves non-exempt timecards for bi-weekly payroll and approves time off requests.
• Provides on-going feedback on associate performance both formally and informally. 
• Conducts 90-day reviews, Quarterly Check-ins and annual Performance Appraisals. 
• Manages all aspects of loan servicing and loan collections functions to ensure quality control.
• Responsible for protecting the loan portfolio against losses through ongoing collection efforts.
• Recommends accounts for charge-off and performs charge-off functions.
• Consults with Credit Union collection attorney when necessary.
• Establishes and manages the loan collections budget.  Approves invoices and submits to Accounts Payable for processing.
• Oversees HMDA reporting/compliance program and mortgage escrow analysis and tax payments.
• Oversees special loan programs such as Skip-a-Pay and others.
• Maintains and demonstrates proficiency with internal systems and loan software applications including loan collections system, loan data analytics system, loan origination system, core processing system and digital services system.
• Analyzes loan data and produces a variety of periodic reports for Senior Management and the Board of Directors. 
• Evaluates and recommends changes to loan servicing/loan collection policies and procedures and ensures lending personnel are provided with updates and procedural changes.
• Ensures the adherence to all internal policies and procedures.  Maintains compliance with federal, state, and local laws and regulations set forth by all regulatory agencies.
• Responds to members and Credit Union staff to provide documentation, explain procedures, resolve discrepancies and handle complex problems.
• Works directly with the Internal Auditor and Compliance Manager regarding audit and compliance issues. 
• Perform such duties as may be required from time to time for the overall management and operation of the Credit Union. 

Additional Responsibilities

• Participates in Credit Union special projects and initiatives. 
• Represents Service One at Credit Union events and in the community through professional networking groups, partnering with charitable organizations and attending civic events.
• Monitors expenditures and implements corrective action to exercise fiscal responsibility.
• Assists members with more complex or difficult member service issues.

Educational/Experience Requirements

• Bachelor’s Degree in a related field.
• Minimum of three years of lending experience. 
• Minimum of three years of loan operations, loan servicing or loan collections experience preferred.
• Minimum of two years of managerial or supervisory experience. 
• Equivalent work experience may be substituted for education requirement. 

Qualifications

• Excellent interpersonal, verbal and written communication skills.
• Excellent member service, problem solving, decision-making and relationship management skills.
• Strong practical knowledge of banking and lending products, policies, procedures and regulatory guidelines.
• Strong leadership skills with the ability to motivate and/or influence others. 
• Solid technology skills that include Microsoft Office products and Credit Union software applications.
• Strong data analytical skills.
• Ability to travel to other branches as needed.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

**Please apply online at www.socu.com.

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Member Relations Officer (UofL Branch) - Class Act Federal CU

Role:
Project a friendly and professional attitude while aiding all members and potential members with their financial needs. Actively sell and cross-sell credit union products and services through face-to-face and telephone contact within the guidelines of the Lender Development program. Using an enthusiastic approach, the member relations officer will introduce and cross-sell to new members and current members, all of the credit union services including routine account transactions as well as opening savings and checking accounts, explaining credit union policies, furnishing account statuses, interviewing applicants applying for consumer loans, and opening CD’s and IRA’s. Be knowledgeable of all products and services the credit union offers and provide the member with the information to make the best informed financial decision while adhering to all credit union policies and procedures.
As “front-line” employees with frequent member contact, employees are responsible for providing valuable feedback to management on members’ issues and suggestions in an effort to increase member satisfaction. Maintaining a strong spirit of teamwork with all other employees in order to achieve credit union objectives and improve our quality of work life.

Knowledge and Skills:
Experience: Two years of similar or related experience preferably with a financial institution.

Education: A high school education or equivalent.
Interpersonal Skills: Requires a willingness to work within a retail sales environment, possessing a professional, patient and friendly demeanor at all
times when assisting members. Be able to efficiently interact with members, while accurately conducting their business transactions. A significant level of trust, diplomacy and professionalism is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Mental alertness and a cooperative attitude toward others are necessary.

Other Skills: Possess extensive knowledge of all Credit Union products, services, policies and procedures. Neatness in appearance, punctuality, flexibility and dependability is a must. Ability to prioritize work flow while learning new things in a relatively short amount of time is necessary along with the initiative and ability to handle numerous assignments concurrently. Requires a basic understanding of operating a computer with the ability to navigate the internet, and use Microsoft outlook, word and excel. Attention to detail and ability to maintain accuracy. Must be Bondable.

If interested, please send a resume to [email protected] or apply online at www.louisvilleworks.com EOE

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Member Service Rep (TELLER) - Park Community Credit Union

Park Community Credit Union, a winner of "Best Places to Work in KY", is seeking Full Time and Part Time tellers for our Fern Valley Branch Office. The successful candidate will be eager to serve the members of Park Community, and ensure they are offered the best products and services to meet their financial needs. Duties include processing member transactions, balancing with accuracy, cross-selling products/services, meeting individual performance goals.

Must be available for Saturday hours from 8:45 – 12:15 p.m. -- some schedules may alternate Saturdays, others include every Saturday. Financial/sales experience is not required but is preferred. Full benefits available for FT and PT positions including 401k, health insurance, holiday, paid time off, etc. Pay Rate $11.00+ per hour. Satisfactory Credit Record is required. Apply online at www.parkcommunity.com EOE

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Member Services Rep II/Loan Officer

Job Summary:
Responsible for member service functions for Brown-Forman Employees’ Credit Union, a state chartered credit union with assets of approximately $12 million, loans of $6 million, and membership of approximately 1400 members.

Job Responsibilities:
Basic Function:
Performs member service functions for the credit union, including utilizing credit union software (Cruise) to process and distribute share withdrawal checks or cash; record share deposits; record loan payments, cash checks, and respond to member inquiries. Provide account information by phone or in person to members as well as information on the full range of credit union products and services offered. Open accounts for members including loan processing and disbursal.

Accountable for the credit union’s lending operation while ensuring sufficient levels of loan quality are met in accordance with the credit union’s philosophy, policies, and criteria while developing and recommending new loan products and programs. Perform various assigned duties. Directly provide services to the Credit Union membership, exercise responsibility for the safety and soundness of the Credit Union, and promote its well-being through interaction with the membership, potential membership, sponsor’s employees and credit union organizations

Job Description:

• Perform loan officer functions within the scope and authority established by the Board of Directors which includes evaluating all loan applications, analyze member’s credit history, and calculate debt ratios to determine loan approval while ensuring compliance with policies and guidelines.
• Execute liens on collateral used to secure loans and market collateral protection products to members in order to secure the safety of the credit union’s liability.
• Act as an advisor and educator to credit union members on improving and protecting their credit history on how credit scores are determined; what risk factors will damage credit scores; and the importance and benefits of maintaining a high score.
• Respond to members’ requests and inquiries of services offered in a professional and confidential manner.
• Performs teller duties which include maintaining a teller cash drawer for processing cash withdrawals and check cashing for members. This includes reconciling account balances system and balancing the cash drawer nightly.
• Responsible for opening new member accounts and cross-selling credit union services; updating and providing all proper account disclosures and documentation to members.
• Assist with ordering, blocking, and maintaining the debit card program, VISA gift card program, and checking account orders for members.
• Responsible for processing member wire requests.
• Review all end of day and end of month reports generated by the Data Center.
• Assists with the processing and mailing of monthly and quarterly member statements.
• Responsible for filing and monitoring CUNA disability and life insurance claims and monthly reporting.
• Initiates loan applications with members and processes approved loan documents in the system.
• Responsible for coordinating collateral protection insurance coverage with Allied Solutions (our Collateral Protection vendor) to insure that appropriate insurance coverage is maintained on all automobile and home equity loans granted.
• Responsible for the issuance of all GAP and Warranty Product in the CUNA Mutual website.
• Responsible for reviewing the daily ACH, ATM, and Share Draft report files that are posted by the Data Center. Reconcile the GL’s affected by these posting and work all exceptions.
• Responsible for monitoring the Home Banking site for check withdrawals and debit card uploads.
• Responsible for maintaining the prepaid VISA gift card program which includes ordering new supply and entering all sold cards in the system as well as balancing the GL for this account.
• Serve as a back-up for nightly deposit of checks to Fifth Third Bank and entering checks in Prime Link as well as clearing checks daily in PrimeLink and performing end of month balancing.

Required Experience & Education:
Education: High School/GED/Secondary School;
Experience: Required Experience & Education:

Must Requirements:

• 5 or more years experience in the Credit Union or Banking field.
• Ability to independently manage and complete assigned workload within established deadlines in a high pressure, team environment utilizing initiative, discretion, and independent judgement.
• Excellent interpersonal skills with the ability to develop and maintain effective working relationships with all levels of personnel within Brown-Forman and with external contacts.
• Proven analytical mathematical skills; ability to handle detailed information with a high degree of accuracy.
• Demonstrated ability to maintain a high level of confidentiality in dealing with sensitive financial information.
• Previous customer service experience with an outgoing, highly energetic personality

Preferred Experience & Education:
Education: College/University (Bachelors or Equivalent);Bachelor’s Degree in Finance/Accounting field with a minimum of two years of experience.
NMLS License

Job Competencies:
Customer Service
Communication
Building Relationships
Personal Initiative

If interested in applying, please visit https://brown-forman.jobs/jobs/  or contact [email protected]. 

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Member Service Specialist (Experienced Teller) - Service One Credit Union

Position Summary

This position is primarily responsible for providing a high level of quality service to every member and associate. A Member Service Specialist provides members with timely, courteous and professional paying and receiving services, and responds to more complex service issues in person and over the telephone. Maintains an in-depth knowledge of all Credit Union products, services and programs.

Demonstrates the cross-sales and referral process. Adheres to all Credit Union policies and procedures,demonstrating sound judgement within established limits. This position requires cross-training on all branch related systems and equipment. Demonstrates teamwork through positive interaction and cooperation with fellow associates, members of management and other departments. Supports and promotes the Credit Union's Vision, Mission and Core Values.

Primary Responsibilities

In addition to proficiency in all Teller duties and responsibilities, the Member Service Specialist will also be responsible for the following:

• Welcomes and serves members in a friendly and courteous manner, thanking the member for their business and using the member's name during the transaction.
• Ensures compliance with all applicable regulatory requirements.
• Exercises discretion when dealing with confidential information.
• Complies with member identification procedures.
• Maintains an in-depth knowledge of all Credit Union products, services and programs.
• Performs opening and closing procedures for main vault and branch.
• Provides member services such as checkbook orders, stop payments, etc.
• Orders debit cards and resolves debit card issues including disputes.
• Handles more complex account servicing issues, maintenance and troubleshooting including fraud.
• Answers incoming phone calls and responds to in-depth member inquiries and requests.
• Performs such duties as may be required from time to time for the overall management and operation of the Credit Union.
  

Additional Responsibilities

• Maintains working knowledge of Electronic Services such as Mobile Banking, Home Branch, BillPay, etc.
• Services, balances and replenishes the ATM, Cash Dispenser/Recycler and coin counter (if applicable).
• Establishes membership and opens basic consumer deposit accounts.
• Assists with the training and development of new team members.
• Provides coverage for Call Center as needed.
• Serves as the back up to the Senior Member Service Specialist.

Education/Experience Requirements

• High school diploma or GED.
• Minimum two years of similar or related experience including customer service and/or cash handling experience.
• Minimum one year of previous Teller experience preferred.

Qualifications

• Must be able to speak, read, write and understand English.
• Basic clerical skills and knowledge of general office equipment.
• Good mathematical skills and business aptitude.
• Positive, outgoing personality and a "can-do" attitude.
• Strong verbal and written communications skills.
• Intermediate computer skills with the ability to work in Window-based systems/Microsoft applications.
• Bilingual language skills a plus.
• Ability to work various schedules and on Saturdays as needed
• Ability to travel to other branches as needed.

Physical Requirements

• The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
   
• While performing the duties of this job, the associate is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and see, talk or hear. The associate is frequently required to stand and walk. May be a required to stand for extended periods of time. The associate must regularly lift and/or move 20-35 pounds and occasionally lift and/or move up to 80 pounds.

**Please apply online at www.socu.com.

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Part-Time Teller - KIT Federal Credit Union

This position is primarily responsible for providing a high level of quality service to every member and associate. A Member Service Specialist provides members with timely, courteous and professional paying and receiving services and responds to more complex service issues in person and over the telephone. Maintains an in-depth knowledge of all Credit Union products, services and programs.   

Primary Responsibilities

• Welcomes and serves members in a friendly and courteous manner
• Ensures compliance with all applicable regulatory requirements.
• Exercises discretion when dealing with confidential information.
• Complies with member identification procedures.
• Maintains an in-depth knowledge of all Credit Union products, services and programs.
• Answers incoming phone calls and responds to member inquiries and requests.
• Performs such duties as may be required from time to time for the overall management and operation of the Credit Union.
• Serves as the back up to the Senior Member Service Specialist.

Education/Experience Requirements

• High school diploma or GED.
• Minimum one year of previous Teller experience preferred.
• Bilingual preferred

Qualifications

• Must be able to speak, read, write and understand English.
• Basic clerical skills and knowledge of general office equipment.
• Positive, outgoing personality and a "can-do" attitude.
• Bilingual language skills a plus.

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