Career Opportunities

The League assists credit unions in finding qualified job applicants for their open positions, and assists individuals seeking to further their credit union careers, thereby strengthening professionalism within the movement.  The League bears no responsibility for the availability of positions posted nor does it play any role in the hiring of these positions (unless the position is with the League). Applicants are advised to contact the credit union directly. 

Opportunities in Kentucky:

Director of Learning and Development - Service One CU
e-Branch Contact Center Representative - Class Act Federal CU
Financial Account Manager - Signet Federal Credit Union
Financial Services Representative - Market Street Branch - Commonwealth CU
Financial Services Representative - Cane Run - Commonwealth CU
Financial Services Representative - St. Matthews - Commonwealth CU
Interactive MSR - Park Community CU
Marketing Director - Class Act Federal CU
Member Service Rep - Class Act Federal CU
Member Service Rep (TELLER) - Park Community Credit Union
Network Operations Manager - Service One CU
VP of Branch Operations - Class Act Federal CU

Opportunities Nationwide:

Executive Opportunities

Director of Learning and Development - Service One CU

REPORTS TO:  VP Human Resources/Organizational Development

Position Summary

The Director of Learning and Development will partner with internal and external experts as well as department leaders to develop, execute, and manage strategic training plans with measurable results. Designs and delivers learning curriculum to create an exceptional learning experience for all associates. Facilitates a continuous learning culture and development of talent across the organization. Researches and implements innovated learning systems and techniques. Demonstrates teamwork through positive interaction and cooperation with fellow associates, members of management and other departments. Supports and promotes the Credit Union’s Vision, Mission and Core Values.

Educational/Experience Requirements

  • Bachelor’s degree in Human Resources, Instructional Design, Education, or a related field.

  • 3 years of experience in developing and facilitating training.

  • 2 years of leadership experience preferred.

  • Equivalent work experience may be substituted for education requirement.

Qualifications 

  • Ability to be a change champion for the organization.

  • Ability to influence and mentor others.

  • Excellent time management, organizational, and communication skills.

  • Detail oriented and demonstrated decision making skills.

  • Demonstrated relationship building, problem solving, and influence skills.

  • Demonstrated professionalism and confidentiality is required.

  • Demonstrated experience in curriculum development and learning facilitation.

  • Demonstrated presentation skills and passion for developing others.

  • Adult learning and instructional design experience preferred.

  • Proficiency in Microsoft Word, Excel, and PowerPoint. Ability to learn new systems quickly.

Please apply online at www.socu.com.

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e-Branch Contact Center Representative - Class Act Federal CU

Class Act Federal Credit Union is seeking a qualified candidate for an e-Branch Contact Center Representative.

Role:
Project a friendly and professional attitude while aiding all members and potential members with their financial needs. Using an enthusiastic approach, the member service representative will introduce and cross-sell to new members and current members, all of the credit union services by explaining credit union policies and furnishing account statuses. Be knowledgeable of all products and services the credit union offers and provide the member with the information to make the best informed financial decision while adhering to all credit union policies and procedures.

Knowledge and Skills:

  • Experience: Two years of similar or related experience. Prefer call center
  • experience.
  • Education: A high school education or equivalent.
  • Interpersonal Skills: A significant level of trust, diplomacy and professionalism is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivation or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
  • Other Skills: Ability to prioritize work flow. Ability to learn new things in a relatively short amount of time. Initiative and ability to handle numerous assignments concurrently. Must have basic understanding of operating a computer. Ability to use Microsoft outlook, word and excel. Ability to navigate the internet, use a 10 key calculator and computer keyboard by touch. Attention to detail and ability to maintain accuracy. Must be Bondable.

If interested, please send a resume to [email protected] or apply online at www.louisvilleworks.com EOE

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Financial Account Manager - Signet Federal CU

Signet Federal Credit Union, with over $250 million in assets, is currently in search of a Financial Account Manager.  Signet is located in beautiful Western KY, twenty minutes from KY Lake in Paducah, KY.  You will be reporting directly to the President, experience in areas of overseeing asset liability management, financial forecasting & reporting, risk management, the NCUA call report and budgeting would be helpful.  The ideal candidate could have board relations experience.  Will assume the responsibilities for ensuring that reports, accounts, systems, polices, and practices adhere to generally accepted accounting principles (GAAP).   Bachelor’s degree in accounting or finance is required, and at least two years of experience managing fiscal operations for a credit union.

To apply, please visit: 

https://www.signetfcu.com/employment-application/

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Financial Service Representative - Commonwealth CU (Louisville, KY)

We have a career opportunity for a full-time Financial Service Representative (FSR) at our Market Street Branch, located at 900 West Market Street in Louisville.

Position Summary:

Accurately performs financial transactions affecting the accounts or loans of credit union members, in accordance with established policies, procedures and applicable laws. Represents the credit union in a professional manner. Maintains acceptable cash/negotiable balancing standards, follows internal controls to safeguard credit union funds and assets, consistently maintains cross selling standards and organizes work and maintains accurate records. Demonstrates leadership qualities and strong communication skills, including face to face, telephone, and email correspondence. Responds in a professional and pleasant manner to member and co-worker problems or concerns.

Opens/closes memberships and accounts. Takes loan applications and obtains the appropriate documentation and information. Performs loan and account functions in accordance with credit union policies, procedures and applicable laws and holds a standard level of lending authority. Demonstrates ability to make sound lending decisions matching the best product for the member’s needs. Maintains department cross-selling standards, and is knowledgeable of products, services, and promotions. Assist members with IRA and Certificate Portfolios, fulfill related reporting requirements, ensure rules and regulatory compliance are followed and assist other staff members on the proper preparation and completion of IRA documents.

This position does not require the individual to provide detailed information on Home Equity Loans and/or Mortgage Loans; therefore, NMLS registration is not required.

Education / Experience

  • High School Diploma/GED
  • Minimum of 2 years credit union or comparable financial institution experience

Requirements

  • Must be bondable and successfully pass background screening
  • Must be able to obtain/maintain required certifications/licenses applicable to position
  • Must annually attend training and pass exams for compliance with the Bank Secrecy Act (BSA)
  • Must annually attend training and pass exams for compliance with the USA Patriot Act
  • Must annually attend training and pass exams for compliance with the Office of Foreign Asset Control

APPLY

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Financial Service Representative - Commonwealth CU (Louisville, KY)

We have a career opportunity for a full-time Financial Service Representative (FSR) at our Cane Run Road Branch, located at 4415 Cane Run Road in Louisville.

Position Summary:

Accurately performs financial transactions affecting the accounts or loans of credit union members, in accordance with established policies, procedures and applicable laws. Represents the credit union in a professional manner. Maintains acceptable cash/negotiable balancing standards, follows internal controls to safeguard credit union funds and assets, consistently maintains cross selling standards and organizes work and maintains accurate records. Demonstrates leadership qualities and strong communication skills, including face to face, telephone, and email correspondence. Responds in a professional and pleasant manner to member and co-worker problems or concerns.

Opens/closes memberships and accounts. Takes loan applications and obtains the appropriate documentation and information. Performs loan and account functions in accordance with credit union policies, procedures and applicable laws and holds a standard level of lending authority. Demonstrates ability to make sound lending decisions matching the best product for the member’s needs. Maintains department cross-selling standards, and is knowledgeable of products, services, and promotions. Assist members with IRA and Certificate Portfolios, fulfill related reporting requirements, ensure rules and regulatory compliance are followed and assist other staff members on the proper preparation and completion of IRA documents.

This position does not require the individual to provide detailed information on Home Equity Loans and/or Mortgage Loans; therefore, NMLS registration is not required.

Education / Experience

  • High School Diploma/GED
  • Minimum of 2 years credit union or comparable financial institution experience

Requirements

  • Must be bondable and successfully pass background screening
  • Must be able to obtain/maintain required certifications/licenses applicable to position
  • Must annually attend training and pass exams for compliance with the Bank Secrecy Act (BSA)
  • Must annually attend training and pass exams for compliance with the USA Patriot Act
  • Must annually attend training and pass exams for compliance with the Office of Foreign Asset Control

APPLY

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Financial Service Representative - Commonwealth CU (Louisville, KY)

We have a career opportunity for a full-time Financial Service Representative (FSR) at our St. Matthews Branch, located at 3704 Frankfort Avenue in Louisville.

Position Summary:

Accurately performs financial transactions affecting the accounts or loans of credit union members, in accordance with established policies, procedures and applicable laws. Represents the credit union in a professional manner. Maintains acceptable cash/negotiable balancing standards, follows internal controls to safeguard credit union funds and assets, consistently maintains cross selling standards and organizes work and maintains accurate records. Demonstrates leadership qualities and strong communication skills, including face to face, telephone, and email correspondence. Responds in a professional and pleasant manner to member and co-worker problems or concerns.

Opens/closes memberships and accounts. Takes loan applications and obtains the appropriate documentation and information. Performs loan and account functions in accordance with credit union policies, procedures and applicable laws and holds a standard level of lending authority. Demonstrates ability to make sound lending decisions matching the best product for the member’s needs. Maintains department cross-selling standards, and is knowledgeable of products, services, and promotions. Assist members with IRA and Certificate Portfolios, fulfill related reporting requirements, ensure rules and regulatory compliance are followed and assist other staff members on the proper preparation and completion of IRA documents.

This position does not require the individual to provide detailed information on Home Equity Loans and/or Mortgage Loans; therefore, NMLS registration is not required.

Education / Experience

  • High School Diploma/GED
  • Minimum of 2 years credit union or comparable financial institution experience

Requirements

  • Must be bondable and successfully pass background screening
  • Must be able to obtain/maintain required certifications/licenses applicable to position
  • Must annually attend training and pass exams for compliance with the Bank Secrecy Act (BSA)
  • Must annually attend training and pass exams for compliance with the USA Patriot Act
  • Must annually attend training and pass exams for compliance with the Office of Foreign Asset Control

APPLY

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Interactive MSR - Park Community CU

Do you have a face and a voice that should be on camera?!  Then the newest Interactive Teller technology will be perfect for you!  Assist members with financial transactions at a variety of locations through a video screen.  Focus remains on member interaction, accuracy with no actual cash handling.  Park Community Credit Union currently has FT and PT openings.  Schedules vary.  PT schedules are perfect for students! Please apply online at www.parkcommunity.comor send resume to [email protected].  EOE

Role:

To assist the Credit Union in the achievement of its goal to always make a positive difference in each member's financial life. This is accomplished by providing the highest quality of service to internal/external members, identifying their financial needs and recommending products and services that would meet those needs. Additionally, while delivering service through the Interactive Teller systems, you are responsible for completing the member's financial transactions in a professional and efficient manner, effectively listening and answering member's questions.

Knowledge and Skills:

Experience:  One year to three years of similar or related experience. 

Education: A high school education or GED.

Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job.  Work involves much personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving or obtaining information, building relationships, or soliciting cooperation.

Other Skills: Must have excellent verbal communication skills.

 

Marketing Director - Class Act Federal CU

Class Act Federal Credit Union is seeking a qualified candidate for a Marketing Director.

Role:
Develop objectives for marketing and business development to improve the Credit Union's competitive position, consistent with its mission, within the markets served. Plan, develop, and coordinate advertising, digital marketing, social media, website, marketing brochures and other promotional materials to support marketing and sales activities to accomplish overall objectives of the Credit Union.

Major Duties and Responsibilities:

  • Develop annual marketing plan and coordinate advertising campaigns and collateral materials to promote products and services.
  • Responsible for hiring, training, and supervising the work of direct reports; conduct performance reviews; and allocate resources to meet operational needs within the department.
  • Develop budget for marketing plan, business development and corporate sponsorships to support the strategies and programs set forth. Monitor budget and conduct analysis of marketing promotions and programs funded.
  • Coordinate special events; monitor the planning, scheduling and implementation as required for proper execution of each event. Coordinate the annual meeting, including production of reports, facilities, and meeting logistics.
  • Develop and implement strategy for all digital marketing campaigns, website content, social media and public relations for the Credit Union.
  • Develop and implement strategy for best serving community and business relationships and coordinate business development activities.
  • Direct market research and make recommendations for product/service modifications or improvements.

Expectations:

  1. Provide direction and recommendations to management, based on current research data, regarding market strategies and directions the Credit Union should take.
  2. Work with team on delivering planned marketing results to meet the organizations goals and objectives within the approved budget.
  3. Work with team in supporting public relations, business and community involvement efforts to deliver planned results within the approved budget.
  4. Provide informed, prompt, professional and accurate service and support to all members, business and community partners, and associate team members.
  5. Maintain a cohesive, highly trained and motivated staff, sufficient to meet the needs of the Credit Union and long-term organizational goals.

Knowledge and Skills:

  • Experience: Five years of similar or related experience.
  • Education: A college degree in Marketing or Public Relations is preferred.
  • Interpersonal Skills: A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and may involve motivating or influencing others. Professional contacts in the business community are important and fostering sound relationships with other entities is necessary.
  • Other Skills: Must be creative and have excellent verbal and written communications. Proficient with technology and have experience using publishing software. Strong analytical skills and able to manage a sizable department budget. Possess exceptional time management skills and ability to handle multiple projects simultaneously.
  • Work Environment: Must be able to manage a flexible work schedule to cover marketing and business development events held in the evening or on the weekend.

If interested, please send a resume to [email protected] or apply online at www.louisvilleworks.com EOE

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Member Service Representative - Class Act Federal CU

Class Act Federal Credit Union is seeking a qualified candidate for a Member Service Representative at our East End Retail Branch.

Role:
Under the direct supervision of the Branch Manager, responsible for processing transactions that involve cash and negotiable instruments and balancing a cash drawer within specified guidelines. Demonstrate a high level of courtesy and efficiency with your co-workers and members. Possess a thorough knowledge of the credit union’s data processing system relating to all Member Service functions. Continuously work to exceed member’s expectations through proactive servicing skills. Demonstrate teamwork through a positive interaction with co-workers, the management team and the other departments.

Knowledge and Skills:

  • Experience: Previous experience in cash handling at a credit union or financial institution preferred
  • Education: A high school diploma or equivalent.
  • Interpersonal Skills: Requires the ability to courteously and efficiently interact with
  • members while conducting their transactions. Should possess mental alertness, neatness in appearance, punctuality, dependability and a cooperative attitude in relations with members and other employees.
  • Other Skills: Possess a working knowledge of modern office practices and procedures, including data processing, the ability to make mathematical computations, to operate a calculator, check protector, encoder, type with reasonable speed and accuracy, and write legibly. Must be bondable.

If interested, please send a resume to [email protected] or apply online at www.louisvilleworks.com EOE

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Member Service Rep (TELLER) - Park Community Credit Union

Park Community Credit Union, a winner of "Best Places to Work in KY", is seeking Full Time and Part Time tellers for our Fern Valley Branch Office. The successful candidate will be eager to serve the members of Park Community, and ensure they are offered the best products and services to meet their financial needs. Duties include processing member transactions, balancing with accuracy, cross-selling products/services, meeting individual performance goals.

Must be available for Saturday hours from 8:45 – 12:15 p.m. -- some schedules may alternate Saturdays, others include every Saturday. Financial/sales experience is not required but is preferred. Full benefits available for FT and PT positions including 401k, health insurance, holiday, paid time off, etc. Pay Rate $11.00+ per hour. Satisfactory Credit Record is required. Apply online at www.parkcommunity.com EOE

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Network Operations Manager - Service One CU

Position Summary

The Network Operations Manager, under the direction of the CTOO, is responsible for maintaining smooth operations of all Credit Union networks, systems, applications and end user systems. This position supervises the network/help desk staff providing daily direction and support to meet the operational goals. Responsible for diagnoses and resolution of complex connectivity and network issues, and monitors system security, backup, and virus protection.  Evaluates, recommends, and implements network software and hardware, and assists in the development of IT strategies, policies, and DR planning.  Maintains professional business relations with associates, members and outside contacts.  Keeps management well informed of area activities.  Supports and promotes the Credit Union’s Vision, Mission, and Core Values.

Educational/Experience Requirements

  • Bachelor’s degree in CS or CIS, or related field.
  • CCNA certification preferred.
  • MCSA certification preferred.
  • 5 years of similar or related experience.
  • 2 years of managerial or supervisory experience.
  • Equivalent work experience may be substituted for education requirement.

Qualifications

  • Demonstrated experience in Active Directory management.
  • Demonstrated experience in Active Directory scripting/automation.
  • Experience with network monitoring tools such as Nessus.
  • Workstation and Server patch management experience.
  • Demonstrated professionalism and confidentiality is required.
  • Flexibility to work various schedules including evening or weekend hours as needed.
  • Ability to travel to other branches as needed.

Please apply online at www.socu.com.

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VP of Branch Operations - Class Act Federal CU 

Class Act Federal Credit Union is seeking a qualified candidate for a VP Branch Operations.

Role:
To plan, direct and control the activities of branch operations and delivery of services to members. Provide leadership, motivation, and direction to ensure branch processes, productivity, and a positive member experience are implemented consistently to achieve desired results. Develop performance measures to support the credit union’s strategic objectives and financial goals. Leverage technology, automation and employee engagement to deliver and drive efficiencies and effectiveness. Ensure branches meet all requirements for compliance in accordance with applicable laws, regulations and credit union policies.

Knowledge and Skills:
Experience: Five years of experience as a regional manager or equivalent multi-branch management experience required.
Education: A Bachelor’s Degree in Business Administration, Organizational Development or related field of study is preferred. Will accept suitable combination of education, experience and training.
Interpersonal Skills: Must have strong managerial skills with a proven leadership of diverse teams, and a dedication to following procedures and regulations. Having the ability to motivate and develop
others is a material part of the job, requiring a significant level of diplomacy and trust. Position involves ability to organize and delegate work assignments; and have a cooperative attitude in relations with members, vendors and other employees.
Other Skills: Ability to handle multiple assignments/projects concurrently and prioritize work; strong analytical, decision making and problem solving skills; proficient with technology; expert written and verbal communication skills. Demonstrate initiative; mental alertness; neatness in appearance; punctuality; and dependability.

If interested, please send a resume to [email protected] or apply online at www.louisvilleworks.com EOE

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