Career Opportunities

The League assists credit unions in finding qualified job applicants for their open positions, and assists individuals seeking to further their credit union careers, thereby strengthening professionalism within the movement.  The League bears no responsibility for the availability of positions posted nor does it play any role in the hiring of these positions (unless the position is with the League). Applicants are advised to contact the credit union directly. 

Opportunities in Kentucky:

Accountant - Service One CU
Branch Manager, Valley Station Branch - Abound CU
CEO/President - Chemco Federal Credit Union
Compliance Analyst - Service One CU
Credit Union Manager - Shawnee TVA Employees Federal CU
Deposit Payment Services Manager - Park Community CU
Director of Commercial Lending - Abound CU
Financial Service Representative (Forest Springs) - Park Community CU
Interactive MSR - Park Community CU
Loan Officer - Chemco Federal CU
Senior Lender/Relationship Specialist - Service One CU

Opportunities Nationwide:

Executive Opportunities

Accountant - Service One Credit Union

Position Summary

This position is responsible for performing a variety of accounting and finance duties as directed by Credit Union policies and procedures.  Administers the Credit Union's accounts payable process.  Assists with general ledger accounting including recording journal entries, performing reconciliations, reviewing variances, and preparing financial reports.  Assists with preparation of regulatory reports and reports to other stakeholders including pulling reports, completing workpapers, and filing reports as assigned.  Accounts for official checks issued by Credit Union staff and reports issued, voided, and stopped official checks to the third-party processor.  Provides general accounting and finance support to Management and other departments as needed. Supports and promotes the Credit Union’s Vision, Mission and Core Values. 

READ FULL JOB DESCRIPTION

Please apply online at https://socu.applicantpro.com/jobs/.

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Branch Manager, Valley Station Branch - Abound CU

TITLE:  Valley Station Branch Manager, Full-Time; exempt

DEPARTMENT:  Retail Operation

REPORTS TO:  Vice President Retail Operations

SUMMARY

Directs, coordinates, manages, and controls Credit Union activities in a branch setting. Provides quality service to members in account transactions, loan applications, new accounts, and selecting products and services. Monitors, achieves operational compliance, and solves problems in accordance with the procedures described in policies and guidelines. Manages branch with smaller staff, lower loan and transaction volume. Actively promotes and cross-sales Credit Union products and services in the community and/or retail setting.

ESSENTIAL DUTIES 

1. Promotes Credit Union products and services based on member needs obtained from member interviews and/or review of member accounts. Maintains an up-to-date and comprehensive knowledge on all Credit Union products and services that are handled or promoted by the Credit Union. Trains, coaches, and monitors staff in identifying member needs, suggested solutions and cross-sales of Credit Union products and services. Actively involved in cross-selling Credit Union products and services. 

2. Acts as head teller for the branch.  Accounts for and secures all change funds. Disburses change funds to tellers and balances cash vault daily. Conducts bank deposits/withdrawals as required. Orders, verifies, and sends/receives change fund from/to Federal Reserve. Monitors ATM Equipment; ensures proper operation and balancing. Assists tellers in balancing; report overages/shortages. 

3. Maintains a highly motivated, well-trained staff, maintaining effective employee relations. 

4. Monitors branch operations to ensure a consistent, professional approach in handling members' needs. 

5. Schedules or assists in scheduling adequate staff to ensure efficient branch operations. 

6. Recommends, implements, and supervises the budget for the branch. Budgets for and achieves cost efficiencies for branch operations. 

7. Resolves employee and member problems involving the branch and keeps Senior Vice President informed. 

8. Acts as principal loan officer for the branch.  Interviews and assists members seeking loans.  Approves applications within guidelines established by the Board of Directors. 

9. Analyzes work procedures and flow, challenges policies and procedures, implements efficiencies within scope of authority and recommends others to Senior Vice President. 

10. Provides human resources services to assigned staff to include hiring recommendations/decisions, performance and appraisal and goal setting, leave and overtime approval, time and attendance reporting, training and professional development. 

11. Manages the security and safety of the branch. Analyzes and monitors security and safety policies and procedures on an on-going basis. Ensures that staff receives on-going training on security and robbery procedures. 

12. Promotes Credit Union growth by participating in public relations, promotions and outbound sales activities in the community or in the retail store setting. 

13. Promotes and participates in team-building activities with the Credit Union. 

14. Cultivate employee talent and develop a skilled and exceptional team.
1. Aid in attracting, developing and retaining talented employees for the organization. 
2. Aid in fostering a culture of employees who:
3. Passionate, smart and humble about the credit union, members and their position
4. Perform their job duties with impeccable integrity and strong personal values.
5. Possess a sense of urgency and have strong competitive instincts.
6. Demonstrate high performance standards.
7. Care about each other.
8. Are committed to the future of the organization.
9. Are committed to providing superior member service, internally and externally 

15. Provide EXCEPTIONAL management to employees.
1. Supervise staff according to overall organizational policy.
2. Set clear job expectations, goals and objectives for employees.
3. Monitor staff performance including conducting performance reviews quarterly / annually. 

16. Performs other duties as required or assigned. This list of essential duties is not exhaustive; it may be supplemented as necessary from time to time.

QUALIFICATIONS 

REQUIRED: 

1. Applicants for this position must successfully complete and pass the eligibility requirements for registration under the Secure and Fair Enforcement for Mortgage Licensing Act (S.A.F.E. Act), which requires Federal Registration under the Nationwide Mortgage Licensing System and Registry.  Applicants at the minimum must furnish the Registry with information concerning the applicant’s identity including: (1) Fingerprints for submission to the FBI and any other relevant governmental state agency for a State and national criminal history and background check; and (2) personal history and experience including authorization for the Registry to obtain information related to any administrative, civil or criminal findings by governmental jurisdiction.  Failure to successfully pass the Registry background screening requirements could result in loss of position and/or employment. 

2. Bachelor’s degree in Business or related field or progress toward completion or equivalent work experience. 

3. Ability to operate a personal computer with a high level of proficiency in such software applications as word processing, spreadsheets, internet and email. Ability to operate a fax, calculator and copier 

4. Possess extensive team-building skills that produce and support collaborative efforts in the decision-making process. Excellent people skills and ability to manage varied personalities.

5. Professional, well-developed written and verbal communication skills necessary for supervising Credit Union personnel, communicating essential information to Senior Vice President of Retail Operations. 

6. Ability to effectively communicate Credit Union products and services in order to cross-sell. 

7. Extensive knowledge of loan, teller and member service operations/procedures. 

8. Record of success in meeting assigned goals, objectives and positive cross-sells achievement. 

9. Ability to maintain quality member services support. 

10. Ability to maintain professional demeanor in all situations and for clear self-expression orally and in writing. 

11. Previous Supervisory experience.

1. M.B.A. or Master’s Degree in related field. 

2. Previous credit union management experience.

PHYSICAL DEMANDS:  (PER WORK DAY)        NEVER                         (N)           0 %

                                                                              OCCASIONALLY             (O)   1 -  33 %

                                                                              FREQUENTLY                 (F)   34 - 66 %

                                                                              CONTINUOUSLY            (C)   67-100 %

 1. Standing     F        Surface Type Tile/Concrete/Carpet       11. Kneeling    O

 2. Walking      F        Surface Type Tile/Concrete/Carpet       12. Crouching O

 3. Sitting         F                                                                             13. Crawling    O      

 4. Carrying      O          Up To  50   Lbs.                                       14. Reaching   F

 5. Pushing       O          Up To  100 Lbs.                                       15. Handling    C     

 6. Lifting          O          Up To  50   Lbs.                                       16. Seeing        C

 7. Pulling         O          Up To  100 Lbs.                                       17. Hearing      C 

 8. Climbing      O                                                                            18. Smelling      O

 9. Balancing     C                                                                              

10. Stooping     O

Clarification of physical demand terms: 

• Standing – ability to remain in an upright position on the feet.
• Walking – ability to go on foot at a moderate pace.
• Sitting – ability to rest oneself upon the buttocks, as on a chair or stool.
• Carrying – ability to hold or support an object and to transport from one location to another.
• Pushing – ability to press against an object so as to move that object.
• Lifting – ability to bring an object up to a higher position; raise.
• Pulling – ability to exert force on an object so as to move toward the source of the force.
• Climbing – ability to move up an object by using the feet and, often the hands.
• Balancing – ability to maintain body equilibrium.
• Stooping – ability to bend body forward
• Kneeling – ability to bend or rest on a knee or the knees.
• Crouching – ability to stoop low with legs bent
• Crawling – ability to go on hands and knees.
• Reaching – ability to thrust out the hands to retrieve an object.
• Handling - ability to touch, feel, lift, operate and control equipment, materials, tools and objects with the hands.
• Seeing – ability to have power of sight.
• Hearing – ability to be aware of sounds by the ear.
• Smelling – ability to detect odors through the use of the nose.

Interested applicants can apply HERE.

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Chief Executive Officer/President Position - Chemco Federal CU

Chemco Federal Credit Union
Louisville, KY 

Chemco Federal Credit Union is looking for an innovative leader to plan, direct, and control all credit union activities in accordance with credit union directives established by the Board of Directors and represent the credit union within the community.

Compensation & Benefits

Salary is commensurate with experience. We offer excellent benefits including paid holidays, paid time off, retirement benefits, health, dental, vision and life insurance.

Requirements:

• Minimum of five years of credit union or equivalent experience preferred.
• Can demonstrate leadership qualities
• Must be bondable at time of hire and remain bondable throughout tenure with the credit union
• Criminal Background and credit checks required.

Mail resume to:  Attn:  CEO Search Committee, 4200 Bells Lane, Louisville, KY 40211

Equal Employment Opportunity.

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Compliance Analyst - Service One CU

Position Summary

This position is responsible for performing and monitoring assigned critical compliance areas.  Monitors member accounts for suspicious activities and completes required regulatory reports.  Reviews compliance across all business units with respect to Bank Secrecy Act and OFAC compliance.  Reviews new accounts for potential identity theft red flags.  Performs periodic scans of the member database for OFAC compliance and Patriot Act 314(a) compliance.  Maintains the vendor management information system, assists managers with vetting new potential vendor partners, and ensures ongoing due diligence is performed timely as needed.  Reviews marketing materials for compliance with regulatory requirements as assigned. Assists the Compliance Manager with creating and maintaining a culture of compliance across the enterprise.  Supports and promotes the Credit Union’s Vision, Mission and Core Values. 

Primary Responsibilities

• Assists the Compliance Manager in providing day-to-day compliance support and information to all departments of the Credit Union. Responds to staff inquiries for assistance relating to the BSA/AML program in a timely manner.  Researches operational compliance questions and issues as necessary.
• Assists with implementation and communication of new and changing laws, regulations, policies and procedures.
• Reviews internal systems and reports to identify suspicious activity on member accounts.  Investigates potential suspicious activities identified in reports as well as by member-facing associates.  Presents recommendation to BSA Officer on whether to file a Suspicious Activity Report (SAR).  Prepares and files SARs with FinCEN within the regulatory-defined timeframes.  Substantiates and records non-filing decisions with supporting documentation.
• Monitors large currency reports for Currency Transaction Report (CTR) compliance.  Reviews CTRs completed across the Credit Union and follows up on missing, erroneous, or incomplete CTRs with the associate and manager as needed.  Completes CTRs when transactions were not completed in the branch.  Files all CTRs with FinCEN within 15 calendar days.
• Performs bi-weekly searches for USA Patriot Act Section 314(a) requests from FinCEN and reports any matches to the BSA Officer for reporting to FinCEN.
• Identifies higher-risk accounts, maintains awareness, and monitors accounts for suspicious activities.
• Reviews compliance with the Credit Union’s Member Identification Program.  Identifies unresolved exceptions and follows up with the responsible associate and manager as needed.
• Monitors OFAC compliance across all business units for exceptions and non-compliance with policy.  Follows up on exceptions with the responsible associate and manager as needed.  Escalates issues to the Compliance Manager in a timely manner.
• Maintains the Credit Union’s vendor management information system. Collaborates with managers vetting new potential vendor partners and ensures Credit Union policy and procedure are followed.  Ensures ongoing due diligence is performed timely as needed.
• Reviews new accounts for identity theft red flags and requests additional documentation when needed.  Assists member-facing associates when members report identify theft.
• Performs compliance audits as assigned.
• Maintains the Credit Union’s BSA and OFAC risk assessments.  Assists in the completion of other department, product, and service risk assessments as assigned.
  • Perform such duties as may be required from time to time for the overall management and operation of the Credit Union.

Additional Responsibilities

• Assists in the development and maintenance of the compliance training program. Collaborates with the training department to create and maintain an enterprise-wide compliance training program.
• Facilitates compliance training for new and existing staff and volunteers on an ongoing basis. Serves as a resource to Credit Union employees for questions surrounding and related to the Bank Secrecy Act and other areas of deposit compliance.
• Backs up the Compliance Manager’s critical duties as needed.
• Reviews assigned file maintenance reports.
• Reviews marketing materials for compliance with applicable regulations.
• Performs escheat reporting as required by state law.
  • Assists the Compliance Manager, internal and external auditors and State Examiners during examinations and Credit Union audits.
  • Monitors corrective action of any compliance deficiencies identified by examiners.
  • Conducts quality control review of member deposit account documentation.

Educational/Experience Requirements

• Associate Degree in a related field.
• Minimum of three years compliance-related experience in the banking industry.
• Equivalent work experience may be substituted for education requirement.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and see, talk or hear.  The associate is frequently required to stand and walk.  The associate must regularly lift and/or move 20-35 pounds and occasionally lift and/or move up to 80 pounds.

Qualifications

• Proficient knowledge of financial service industry products, operations and procedures.
• Knowledge of local, state and federal laws and regulations as they apply to credit unions.
• Ability to understand and analyze financial institution legal and regulatory requirements and their implications on financial institution operations.
• Excellent ability to communicate effectively in writing and orally. 
• Excellent ability to interact professionally with associates of all Credit Union departments, internal and external auditors, and federal regulatory examiners.
• Demonstrated knowledge of computer software skills, core system, products, and services.
• Strong organizational and planning skills with the ability to adapt quickly to change.
• Demonstrated strong analytic skills and attention to accuracy.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Please apply online at https://socu.applicantpro.com/jobs/.

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Credit Union Manager - Shawnee TVA Employees Federal CU

Shawnee Fossil Plant - 7755 Metropolis Lake Road West Paducah, KY

The Credit Union Manager of the Shawnee TVA Employees Federal CU is retiring in December 2020 after serving as Manager for more than 18 years. We are looking for an innovative leader to plan, direct, and control all credit union activities in accordance with credit union directives established by the Board of Directors and represent the credit union within the community.

Compensation & Benefits
Salary is commensurate with experience. We offer excellent benefits including paid holidays, paid vacation and sick leave, retirement benefits, and life insurance.

Requirements:

• Minimum of five years of credit union or equivalent experience preferred.
• Can demonstrate leadership qualities
• Must be bondable at time of hire and remain bondable throughout tenure with the credit union
• Criminal Background and credit checks required.

Mail resume to:

Attn: Search Committee 7
755 Metropolis Lake Road
West Paducah, KY 42086.

Resumes will be accepted until May 15, 2020
Equal Employment Opportunity.

Deposit Payment Services Manager - Park Community CU

Park Community Credit Union, a winner of “Best Places to Work in Ky” for 8 years running, is seeking an experienced Deposit Payment Services Manager for Corporate Headquarters office. The successful candidate will be eager to assist the credit union in the achievement of its goal to always make a positive difference in each member's financial life. This is accomplished by providing the highest quality of service to internal/external members and by directing the activities in electronic services related to payment servicing and related processes.

Primary Responsibilities:

• While meeting the service standards for the Credit Union and working as a part of a larger team, direct and manage the operations of payment transactions such as - wire transfers, ACH payments, direct deposits, ACH exceptions, share drafts and share draft exceptions,  check returns and adjustments, mobile deposits, loan payments (both mailed and online), vault cash inventories and share branching adjustments. Ensure staff are monitoring transactions to identify and eliminate the various types of payment systems fraud including check fraud, ACH fraud, and wire fraud. Serve as a resource to other departments on their payment services needs to ensure the best service to members. Direct, schedule, train, and monitor the work of assigned staff. Ensure that staff have appropriate skills and abilities to effectively perform. Provide coaching for staff development through recognition and redirect/hold accountable when necessary.
• Recommend changes as needed or required to improve efficiency and productivity. Provide reports to manager as assigned or requested. Ensure data is accurate and concise.
• Provide assistance and/or backup within the Support Operations to ensure department needs are met.
• Assist with vendor review and selection for payment services products or systems. Monitor vendor relationships and ensure agreed services are provided satisfactorily and provide feedback to Management.

Experience Requirements

• Experience: Five years to eight years of similar or related experience.
• Education: (1) A two-year college degree or (2) Completion of a specialized course of study at a business or trade school or (3) Completion of a specialized and extensive in-house training or apprenticeship program.

Full benefits are available including 401k, health insurance, paid time off, Student Loan repayment assistance, etc. Salary range $55-60K commensurate to experience. Satisfactory credit record is required. Park Community Credit Union is an Equal Opportunity Employer. 

Apply online at https://parkcommunity.com/careers/

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Director of Commercial Lending - Abound CU

TITLE: Director of Commercial Lending,  Exempt                                                

DEPARTMENT: Loan Department     

REPORTS TO:  Chief Lending Officer 

SUMMARY 

Our Credit Union team believes in accomplishing great things for our members through our team member first culture and experience-focus and results-driven approach.  

This position will work closely with the Chief Lending Officer to ensure the growth and development of the Commercial Services platform at the credit union. This will include: near-term and long-term staffing strategies with a focus on commercial loan growth and personal/professional growth opportunities for the commercial team; market research and internal development of product and pricing strategies that will maximize team performance and satisfy ALM considerations; development of internal processes/procedures that ensure adherence to loan policies and NCUA regulations; present new deposit, cash management or credit products that will enhance the member experience for local/regional business owners; serve as the head of commercial underwriting and actively participate in the Member Business Lending (MBL) Committee discussions around new credit requests and Annual Term Loan Reviews (ATLR). 

In addition, working with the Credit Union’s loan operations and technology teams to implement new software systems that will streamline commercial loan administration and servicing functions in order to ensure the safety and soundness of the credit union’s commercial loan portfolio.  

Healthy workplace culture is critical to the success of the organization. The Director of Commercial Lending leads, promotes, and contributes to our culture by living our brand through our core values.  

These responsibilities are done within all Credit Union policies and procedures as well as all applicable laws, regulations, and industry best practices.

ESSENTIAL DUTIES 

1. Lead – Serve as the leader of all aspects of the Commercial Lending operation at the credit union.   Teach and coach commercial lending team members to be top performers in developing valuable relationships with members.  

2. Performance Management – Measure, analyze, and report performance. Evolve existing performance measures and establish new performance goals for commercial lending.  

3. Innovate -   Evaluate and recommend new solutions to help enhance credit union commercial lending.   This could include new software, enhanced policies, better processes or staffing.    Develop plans on future sales staffing models that help the credit union expand commercial lending to a larger portion of the state.  

4. Connect - Work internally and externally to create opportunities for commercial lending for the credit union.   This includes working with community groups to help extend the credit union brand, connecting with potential borrowers and coaching and training team members and branch staff on the value of commercial lending.  

5. Collaborate - Provide timely and effective communication to business stakeholder for issues and opportunities. Use collaboration as a catalyst to identify improvements and recommendations for change that will benefit members, team members and commercial lending.  

6. Brand Recognition – Partner and work closely with the Chief Lending Officer and Brand/Marketing team to support and ‘bring to life’ the established and evolving Credit Union brand through our digital delivery channels.  

7. Culture – Foster a healthy culture by living our core values and leading and promoting culture advancements.
   
   
8. Coaching – Work closely with direct reports to assist in professional and personal development. Help others grow and realize their full potential. 

9. Supervise the preparation of new loan submissions, Annual Term Loan Reviews and Loan Renewals. Attend MBL Committee meetings and provide insight and recommendations for MBL Committee credit decisions as a non-voting member.
   
   
10. Develop and manage relationships with credit union service organizations (CUSO’s) to support commercial loan processing, underwriting, servicing and sales.  

11. Work closely with the Commercial Operations Coordinator to develop relationships with support agencies such as appraisers, settlement agents and servicing agents when needed.
    
    
12. Monitor Member Business Lending portfolio, local commercial lending market, local economic conditions, and competitors' products and services. Recommend changes to products, policies and procedures where indicated. Participate in design of commercial products and promotions. 
    
    
13. Maintain knowledge of relevant NCUA regulations; in conjunction with Compliance and Risk Department, ensuring Credit Union programs, processes and policies meet requirements. 
    
    
14. Manage the identification and tracking of member business loans up for annual review or renewal.  Ensure the process for each is completed in a timely manner.
    
    
15. Develop, analyze, and improves upon monthly loan reports to include tickler system for outstanding documents, annual loan reviews and loan renewals.  Develops procedures and reporting tools to streamline procedures, increase efficiency, mitigate and fully understand risk in the MBL portfolio.
    
    
16. Prepares agendas and reviews minutes for Member Business Loan Committee’s review and decision.
    
    
17. Oversee and develop MBL SOPs, ensuring policies/ procedures are easily understood, while adhering to state and federal regulations.
    
    
18. Other duties and tasks as assigned. The list of essential duties is not exhaustive. It may be supplemented as necessary from time to time. 

QUALIFICATIONS  

REQUIRED 

1. Bachelor’s Degree in Accounting or a related field or equivalent experience. 

2. Ten or more years of Commercial Lending Management 

3. Ability to independently formulate and draft balanced, well-reasoned recommendations and present such recommendations persuasively to management and the board. 

4. Ability to work independently with only broad mission-type guidance, delivering desired products under strict time constraints. 

5. Knowledge of/experience in applying compliance/auditing principles, practices, Generally Accepted Accounting Principles and procedures. 

6. Extensive knowledge of business structures, underwriting business tax returns, balance sheets and income statements 

7. Requires exceptional organizational, analytical, and interpersonal skills.

8. Knowledge of member business lending best practices, regulations, policies and procedures. 

9. Ability to supervise subordinates effectively.  

10. Friendly, outgoing manner, ability to deal with members and staff with tact and courtesy and maintain professional demeanor in all situations.  

11. Self-motivation, enthusiasm, and initiative with a willingness to support others within the Credit Union.  

12. Ability to express self clearly orally and in writing.  

13. Ability to effectively communicate Credit Union products and services in order to cross-sell and train staff.  

14. Working and applicable knowledge of basic personal computer functions and software to include word, excel, and powerpoint.  

DESIRED  

1. Previous supervisory experience. 
   
   
2. Previous experience as a business lending underwriter.

Interested applicants can apply HERE.

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Financial Service Representative - Park Community CU

Park Community Credit Union, a winner of “Best Places to Work in Ky” for 8  years running, is seeking an experienced Financial Service Representative for our Forest Springs Branch Office. The successful candidate will be eager to serve the members of Park Community and ensure they are offered the best products and services to meet their financial needs.

Primary Responsibilities

• Assist members with opening and closing accounts; perform required transactions; service loans and assist in member inquiries regarding their loans; maintain and update member information as required.
• Identify cross-sell opportunities and cross-sell services to members; answer questions about products and services for members.

Experience Requirements

• A minimum of one to three years of related experience.
• Financial and Sales experience is required 

The candidate must be available for some Saturday hours from 8:45am-12:15pm. Full benefits are available including 401k, health insurance, paid time off, etc. Pay Rate $16.50+ per hour. Satisfactory credit record is required. Park Community Credit Union is an Equal Opportunity Employer. 

Apply online at https://parkcommunity.com/careers/

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Interactive MSR - Park Community CU

Do you have a face and a voice that should be on camera?!  Then the newest Interactive Teller technology will be perfect for you!  Assist members with financial transactions at a variety of locations through a video screen.  Focus remains on member interaction, accuracy with no actual cash handling.  Park Community Credit Union currently has FT and PT openings.  Schedules vary.  PT schedules are perfect for students! Please apply online at www.parkcommunity.comor send resume to [email protected].  EOE

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Loan Officer - Chemco Federal CU

Chemco Federal Credit Union is looking for a loan officer who is prepared to make a difference in the lives of members. 

Responsibilities:

Develops loan applications by evaluating applicant information and documentation.

Primary Job Duties:

• Evaluates loan applications and documentation.
• Helps members by answering questions; responding to requests.
• Maintains member confidence by keeping loan information confidential.
• Accomplishes credit union mission by completing related results as needed.

Skills and Qualification:

• 2-5 years of credit union (or banking) experience required.
• 2 years of college preferred but not required.
• Excellent communications and member service skills
• Strong attention to detail and a mind for numbers

If interested, please send your resume to [email protected].  EOE

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Senior Lender/Relationship Specialist - Service One CU

TITLE: Senior Lender/Relationship Specialist

REPORTS TO: Branch Manager

Position Summary

This position is responsible for providing exceptional service from the loan application to the approval process. Promotes and actively cross-sells Credit Union loan and deposit products and services. Responsible for performing a broad variety of financial services such as opening new accounts and assisting members with any account issues. Actively builds relationships with new, current, and prospective members. Demonstrates teamwork through positive interaction and cooperation with fellow associates, members of management and other departments. Supports and promotes the Credit Union’s Vision, Mission and Core Values.

Primary Responsibilities

• Originates, processes, and closes consumer loans according to established policies and procedures.
• Evaluates and verifies loan applications and credit criteria. Computes debt ratios. Verifies employment and income. Determines value of collateral. Requests additional information if required.
• Generates new business and services existing members.
• Assists individuals in establishing membership and opening deposit product accounts according to established policies and procedures.
• Assess member needs and recommends the best product or service.
• Initiates calls to members utilizing lead lists generated internally to increase membership and loan applications.
• Ensures adherence to all internal policies and procedures. Maintains compliance with Federal laws and regulations set forth by all regulatory agencies.
• Offers alternative recommendations for non-conforming loans.
• Assists members with opening and closing accounts. Answers questions about products and services and assists with problem resolution. Directs members to appropriate departments for specific information and service.
• Identifies cross-sell opportunities and cross-sells products and services to members based on their needs. Recommends credit life, disability, and mortgage insurance.
• Assists in servicing loans by processing items such as payoff, refinances, problem loan arrangements, address changes, payment extensions, collateral releases, and payment due date changes.
• Perform such duties as may be required from time to time for the overall management and operation of the Credit Union.

Additional Responsibilities

• Develops connections and maintains involvement in the community.
• Maintain all correspondence and documentation through the consumer loan underwriting and decision process and ensure documentation is archived in document retention system.
• Coordinate the preparation and issuance of adverse action letters to members.

Educational/Experience Requirements

• Bachelor’s degree in a related field.
• Three-Five years of experience in a Lending and Relationship role.
• Customer service background.
• Equivalent work experience may be substituted for education requirement.

Physical Requirements

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to sit, use hands to finger, handle or feel, reach with hands and arms, and see, talk or hear. The associate is frequently required to stand and walk. The associate must regularly lift and/or move 20-35 pounds and occasionally lift and/or move up to 80 pounds.

Qualifications

• Demonstrated track record in a lending and relationship role.
• Strong communication skills; understanding how to tailor product and service solutions to members with differing needs.
• Advanced knowledge and understanding of related legal and regulatory standards.
• Proven sales experience, particularly in cross-selling products and services.
• Advanced knowledge of consumer lending practices.
• Working knowledge of commercial and mortgage lending.
• Ability to work various schedules and on Saturdays as needed.
• Ability to travel to other branches as needed.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Please apply at our website at https://socu.applicantpro.com/jobs/1424221.html.

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