Webinar Training

Credit Union Webinar Network

FREE Webinar: Best Practices for a Successful Overdraft Program

The Kentucky Credit Union League has partnered with the Credit Union Webinar Network to provide timely, relevant webinars. The Credit Union Webinar Network provides affordable and professional training that is available when you need it. Topics cover the whole spectrum of credit union education including compliance, HR, Board Training, Bank Secrecy Act, Marketing, Operations, and much more! These webinars are an extra resource when our in-person training is not convenient.

Access the full KCUL webinar training schedule here.


FREE Webinar: Best Practices for a Successful Overdraft Program

Thursday, March 07, 2019
10:00 AM - 11:00 AM EST


Overdraft revenues have risen year over year and are projected to increase again in 2019. Is your credit union part of the turbocharged growth? Cheryl will address the key elements of a successful program. Learn the major types of overdraft issues being brought up by regulators and identify common audit issues and violations noted with respect to overdraft programs. Discover best practices that credit unions can utilize to help avoid or reduce issues and provide a valuable service to members.


I. Overview of the regulatory landscape on overdraft programs and insight on how to prosper
II. Potential compliance exam issues, litigation around overdraft services, and how financial institutions across the nation are handling things
III. Measuring program effectiveness, service impact and value to members


Cheryl Lawson
Executive Vice President-Compliance
[email protected]

Cheryl has more than 30 years of experience in information technology and financial operations, as well as consulting, communications, training and project management.  She serves as JMFA’s principal compliance liaison for regulatory requirements of overdraft services, including consumer protection issues, and strategies that enhance safety and soundness.